Intelligence outsourcing for financial institutions
A new report from this publication and research partner FIS Platform Securities presents the results of a global outsourcing survey and insights from “both sides of the table” that are essential for any institution considering operational innovation.
Operational innovation has become a top priority for financial institutions, faced with a difficult combination of margin pressures, growing competition from new players and ever more demanding customers. And, as minds open to new ways of working, one path is being taken with growing enthusiasm: outsourcing.
Even companies that previously preferred to keep their operations entirely in-house are now exploring their options to outsource some (if not most, often most) of their back and middle office processes. We are even seeing outsourcing apply to customer-facing activities as the trust – and even the prestige – of outsourcing providers grows. It is undeniable, however, that the choice of outsourcing is an important strategic decision where things can go wrong; that not all suppliers are equal; and that outsourcing arrangements must be carefully calibrated if they are to deliver the intended benefits to the business, as well as its staff and customers.
These themes form the backdrop to WealthBriefing’slatest thought leadership collaboration with FIS Platform Securities, which includes an on-demand webinar, a global survey and an expert commentary document discussing its findings, all under the banner “Outsourcing Intelligence for Financial Institutions”, which are available for free access now.
Accelerating Best Practices
As the title suggests, this webinar and article are intended to help institutions accelerate outsourcing best practices and they do so by distilling the wisdom of a panel of experts who represent the perspective of financial institutions. , consultants and outsourcing providers themselves. Our global survey results also provide an invaluable benchmarking tool for companies wanting to know how they stack up against their peers on this important topic.
As you might expect, “Outsourcing Intelligence for Financial Institutions” covers the attitudes and drivers of outsourcing and business process outsourcing (BPO), which activities are good candidates for these, and which can be the hurdles businesses face. More unusually perhaps, we also delve into pragmatic questions such as how long outsourcing contracts last, when ROI really needs to kick in, and which vendor attributes institutions should focus on when navigating this increasingly crowded market.
Our free on-demand webinar and research paper are essential resources for executives looking for the latest information on outsourcing approaches and vendor selection. Access it now for cutting-edge information on:
• Jean BeestonCEO, FIS Platform Securities Holdings Ltd – UK Wealth Management;
• Sarah SourCEO, Hawksmoor Investment Management;
• Iain Willis, Director, Wharf Administrative Services; and
• Ian WoodhouseHead of Wealth Management Transformation and Thought Leader for Europe, Accenture Wealth and Asset Management